Many of our clients find that the administration and maintenance of their Notes/Domino environment is becoming a highly complex and time consuming job. Investing in staff to ensure that they have the skills required and ensuring that they stay long enough to repay that investment can be very costly.
As an alternative, they are now exploring the considerable advantages of outsourcing Notes/Domino maintenance and support to a specialist company. Kelros Managed Services incorporates all of the aspects of Kelros' Professional Services in a bundled solution. Outsourcing Notes/Domino administration and maintenance can in many instances reduce departmental overheads, free valuable resource time, improve service levels and reduce costs. As well as Notes/Domino, applications and security, this cover extends to all Lotus/IBM products including Sametime, Quickplace & Domino.doc.
When you choose Kelros to manage your Domino environment, your organisation's email and application infrastructure is supported by our expert Domino team and delivers to you a comprehensive and flexibility solution.
Managed Services features include:
- Proactive monitoring and management of application software and messaging
- Tier 1 & 2 customer support
- Guaranteed availability with SLAs
- 24x7 telephone support
- Regular server upgrades and security review
- Ongoing engineering and architecture review
- Remote and onsite technical support
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